Refund policy
Because each item is made just for you, we can't accept returns for change of mind or wrong size/choice.
If your item arrives damaged, defective, or incorrect, email us within 30 days of delivery with your order number and a photo, and we'll send a free replacement or a full refund.
Lost packages: contact us if tracking hasn't updated in 10+ business days and we'll help.
Orders can be cancelled within 12 hours of purchase, before production begins.